Sydney Airport has welcomed the 2015-16 Australian Competition and Consumer Commission (ACCC) Airport Monitoring Report, which highlight its increase in its overall quality of service rating and ongoing aeronautical investment during a time of significant passenger growth.
There is clearly no stopping Asia-Pacific’s airports which once again demonstrated their customer service credentials by winning a host of awards in ACI’s annual Airport Service Quality (ASQ) passenger satisfaction survey.
Hactl has has become the first cargo handler at Hong Kong International Airport to obtain IATA CEIV Pharma certification.
Asia-Pacific Airports discovers that confectionery remains an important product in airport duty free shops across the globe.
Cameron Mann, Smith Detection’s global markets director for aviation, talks to Asia-Pacific Airports about some of the key security challenges and opportunities facing airports today.
A special report from Siemens about its baggage handling contract at Guangzhou Baiyun and Saudi Arabian success for Lagardère Travel Retail.
Darwin International Airport (DIA) is set to become the home of the 25th aeromedical base for the Royal Flying Doctor Service (RFDS).
Asia-Pacific Airports finds out more about the pioneering environmental efforts of Brisbane, Delhi–Indira Gandhi, Hong Kong and Sydney airports.
ACI World’s head of Airport Service Quality (ASQ), Dimitri Coll, discusses the publication of a new guide designed to help airports better understand passenger profiles and motivations.