ACI World’s head of Airport Service Quality (ASQ), Dimitri Coll, discusses the publication of a new guide designed to help airports better understand passenger profiles and motivations.
Brüel & Kjær’s Mike Rikard-Bell discusses how technology is helping keep residents informed of aviation’s noise mitigation efforts and dispel the misconception that ‘annoyance’ is simply about exposure.
Harley-Davidson’s first merchandise-only showroom, Mach-1, has joined the growing list of global brands in Mumbai–Chhatrapati Shivaji International Airport's Terminal 2.
Gez Johns provides an update on the ongoing upgrade and expansion of the terminal building at Auckland International Airport.
Sydney Airport has launched an innovative new service offering tailored, real time flight information to passengers via social media to further enhance the customer experience.
Asia-Pacific Airports finds out more about the blueprint for a pioneering aerotropolis development at Kuala Lumpur International Airport.
The latest Airport IT Trends Survey reveals that China’s airports continue to invest in new capacity enhancing technologies.
Hong Kong International Airport handled an all-time high of 70.5 million passengers (+2.9%), 411,530 aircraft movements (+1.4%) and 4.5 million tonnes of cargo (+3.2%) in 2016.
With plans for a three runway system, Terminal 4 nearing completion and a seemingly never ending desire to introduce innovative new services, these are exciting times for Singapore Changi Airport, writes Joe Bates.